The Orange Code

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Frequently Asked Questions

Find answers to common questions about our luxury Cultural Intelligence masterclasses

The Orange Code offers an experience that goes far beyond standard cultural training. Our programs are designed specifically for the realities of the UAE and the wider GCC. We blend Cultural Intelligence, leadership psychology, behaviour science, and region specific insights to help clients strengthen confidence, communication, and emotional awareness. Each session is crafted to bring immediate clarity and practical behavioural shifts that enhance the way clients live, work, and build relationships in the Emirates.

Our signature Masterclasses are designed to fit into a busy lifestyle. They run for 3 hours and deliver strong value in a short time. One to one coaching can be scheduled according to the client's needs and availability.

Our Foundations Masterclass includes the core cultural elements needed to feel confident and grounded in the UAE. We cover Islamic etiquette, modesty guidelines, hospitality rituals, communication styles, national identity, essential Arabic greetings, and the subtle social rules that shape daily life in the Emirates. Clients also learn how to connect respectfully with Emiratis, navigate multicultural environments, and avoid common misunderstandings.

Yes. Our business protocol Masterclass prepares executives, leaders, and teams to operate effectively in the UAE and GCC. We cover trust building, negotiation styles, gifting etiquette, attire expectations, meeting behaviour, majlis etiquette, power distance awareness, and culturally aligned communication. Clients who wish to explore deeper topics can continue in personalised private sessions.

This Masterclass refines the way you think, speak, behave, and lead. We cover etiquette, royal and diplomatic protocols, posture and body language, tone of voice, boundaries, emotional regulation, and self presentation. Clients learn to communicate with authority while maintaining calm, courtesy, and cultural awareness. The program builds a presence that matches the expectations of modern leadership within the UAE and beyond.

You can book directly through our website or contact us at: contact@theorangecode.com or masterclasses@theorangecode.com We offer in person sessions in Abu Dhabi and online sessions for international clients. Our team can assist you in choosing the right program based on your goals and lifestyle.

Payment is required in full before the Masterclass begins. This confirms your place and allows us to prepare your personalised materials and assessments. Refunds are considered when learning goals are not met and the client can provide clear and reasonable grounds for dissatisfaction. Whenever possible we resolve concerns through communication, additional support, or session adjustments. Because our Masterclasses include structured preparation, refunds are limited to cases where no resolution is possible. Our approach is built on fairness, transparency, and mutual respect.

Yes. Clients receive an Orange Code Cultural Intelligence Guide and a workbook. We also offer follow up support to help you apply the new skills correctly in daily life.

Yes. We offer private consultations for sensitive or personal situations. We support clients with real world challenges such as business meetings, majlis invitations, social events, workplace dynamics, national celebrations, and family related cultural situations in the UAE, Saudi Arabia, Qatar, Oman, and Bahrain. Guidance is clear, practical, and tailored to help you respond with confidence and cultural sensitivity.

Our Core Masterclasses are delivered in English. Dutch support is available for Dutch speakers. If a client prefers another language, we can arrange a certified translator or interpreter upon request.

Yes. We offer Masterclasses to companies, government entities, leadership teams, and multicultural groups. Programs include interactive sessions, practical applications, and tailored modules for specific industries. Sessions can be delivered on site or online. For corporate enquiries please contact contact@theorangecode.com.

We maintain a strong satisfaction rate across all Masterclasses. Our clients include embassy staff, executives, entrepreneurs, and expat families from around the world. Many describe the experience as transformative because it increases clarity, confidence, and cultural alignment both professionally and personally. Our mission is to deliver measurable growth and long term Cultural Intelligence.

Still have questions?

Our Orange Code team is here to help you with personalized guidance